Welcome to Felix Footprints! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

These Terms and Conditions govern your use of our website and services. By placing an order, you agree to comply with these terms.

2. Ordering & Payment

  • We offer Cash on Delivery (COD) only as our payment method.

  • Orders must be confirmed before shipment, and payment is due upon delivery.

  • We reserve the right to refuse or cancel orders at our discretion.

3. Shipping & Delivery

  • Orders are processed and shipped within the estimated timeframe.

  • Delivery times may vary based on location and external factors.

  • We are not responsible for delays caused by shipping providers or unforeseen circumstances.

4. Returns & Refunds

  • We accept returns only for defective or incorrect items.

  • Customers must report issues within 7 days of delivery by emailing [email protected].

  • Returned items must be unused and in original packaging.

  • Refunds (if applicable) will be processed after item inspection.

5. Product Information

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.

  • Colors and sizes may vary slightly due to screen settings and manufacturing differences.

6. Limitation of Liability

  • Felix Footprints is not responsible for any indirect, incidental, or consequential damages resulting from product use.

  • Our liability is limited to the purchase price of the product.

7. Privacy & Data Protection

  • We collect personal information for order fulfillment and customer service.

  • Your data is protected and will not be shared with third parties except for delivery purposes.

  • For more details, refer to our Privacy Policy.

8. Intellectual Property

  • All website content, including images, logos, and text, is the property of Felix Footprints.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Contact Information

For questions or concerns regarding these Terms and Conditions, contact us at:
📧 Email: [email protected]